COMMONLY ASKED QUESTIONS

 

DO YOU OFFER GIFT CARDS?

Gift cards are available to purchase and can be used within 1 year of the purchase date. Gift cards start from £10.

WHAT ARE THE PAYMENT OPTIONS?

Payment can be made via Paypal or Card.

WHAT IS YOUR RETURN POLICY?

We hope your order arrives safely and what you had hoped for when purchasing from Sister Scents. However if there is something not quite right with your purchase, please contact us and we will be more than happy to rectify the issue. 

Please take a look at our Returns Policy on our Store Policies page. 

  

WHAT IS A WAX MELT?

Wax melts are completely wick-less scented pieces of wax that are melted in a warmer. The warmer heats and melts the solid wax. As the wax melts, it fills up the area with scent. Melts are also referred to as snap bars, wax tarts and wax cubes. All depending on which style it is moulded and packaged.

HOW LONG DO DRIED FLOWERS LAST?

While it does depend on the flower, generally dried flowers last between 1-3 years! As long as they are cared for properly, handled with care and kept out of direct sunlight, wind and humid conditions, you'll be able to enjoy your beautiful blooms for years.